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Situation

Went live. Orders, invoices and cash lag.

Held invoices, unapplied cash, DSO above pre-cutover. Fixed around your new ERP, not inside it.

Got a bottleneck that costs you $1M or more, and you want it solved?

Talk about your go-live backlog
Go-live
Unbilled orders
Held invoices
Unapplied cash
Each grew after cutover. None is an ERP defect.

Hypercare ends. The backlog doesn’t.

The SI closes its tickets. AR keeps the held invoices.

  1. Cutover
  2. Go-live
  3. Hypercare
  4. SI handoverSupport ends
  5. Open items growing

Where cash stops after cutover.

Three breaks.

  1. Order
  2. Ship
  3. Invoice“Held on price or tax”
  4. Remittance
  5. Cash application“Remittance cites old numbers”
  6. Collections“Dunning paused”
fixed at the cause

What the first gate gives you.

Diagnose and baseline, before anyone builds.

  • BacklogBy causeOpen items, sorted by break.
  • OwnersBy nameWho clears each queue today.
  • SystemsBy hopWhere data crosses ERP, bank files and portals.

Your SI keeps the ERP. We fix the flow around it.

Sembium + your process ownersBilling, cash application and collections
Your SI and ERP teamConfiguration, releases and the ERP itself

Five stages. You decide at every gate.

Each ends in evidence and your decision. Tap a stage.

  1. Diagnose

    Map the process, owners, systems and today’s performance.

  2. Redesign

    Define the target process and who decides what: rules, AI or people.

  3. Prove

    Test one hard case, including what fails.

  4. Integrate

    Connect systems with monitoring, limits and rollback.

  5. Operate

    Train people, release by scope, review results against the baseline.

For corporates and large organizations

We solve go-live bottlenecks worth $1M or more. Not for small businesses.

Stop after any stage. Scope and investment come from a costed statement of work.

Security & data

  • Permissions and data boundaries designed in diagnosis, tested before production.
  • Access, data boundaries and retention agreed in writing per engagement.
How we handle data

Questions buyers ask

Do you change our ERP configuration?

Not by default. Your SI and ERP team own configuration. When a fix needs a change, we specify it and they make it.

How fast?

The first stage sizes your backlog by cause. Durations follow, and you can stop after any gate.

Bring your go-live backlog.

30 minutes with our team.

Book a 30-minute call

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